Galaxy S23 Ultra unresponsive display issue: Why Samsung is blaming Google | O2K72K9 | 2024-04-08 10:08:01
Some Samsung Galaxy S23 customers have been facing issues with their telephone ever since Samsung released its new update last week.
The One UI 6.1 update came to the newer Samsung Galaxy S24 fashions earlier this yr seemingly and not using a hitch. Yet, once this AI-filled replace was rolled out to the older units on March 28, users began experiencing issues the place the touchscreen show was being unresponsive.
Samsung has now responded to the difficulty, offering context on the reason for the issue. The corporate has also issued a short lived repair for the touchscreen problem and can soon roll out an replace addressing it.
Samsung points blame at Google
Android information outlet Phandroid first observed an official Samsung statement within the firm's Korean group forum.
"On account of compatibility issues with some Google app features (Discover), the app developer is enhancing associated servers and apps," reads a translation of Samsung's assertion offered by Google Translate. "You possibly can enhance the problem by briefly updating the Google app to the newest model, deleting the app's knowledge, and then restarting your telephone."
The difficulty doesn't seem to be associated to new AI-focused options within the One UI 6.1 replace as some had speculated. In accordance with Samsung, the reason for the touchscreen points is Google Discover, Google's tailor-made information function. Samsung says Google is aware of the issue and dealing on a fix.
Easy methods to repair the difficulty
Samsung additionally offered a short lived answer for Galaxy users who're dealing with touchscreen points because of the Google Discover bug. The corporate says customers have to download the newest model of the Google app, then delete the app's knowledge, and eventually, restart the gadget.
The difficulty must be fastened, nevertheless, opening the Google app might as soon as once more trigger the touchscreen points. If that's the case, the consumer should go through these steps yet again.
Galaxy users dealing with the difficulty can update the Google app within the Google Play Retailer by looking for the app before tapping "Update." After the app is updated, go to the Settings choice on Android, select Purposes, and then open the Google app. On that menu, tap on Storage, followed by the Delete knowledge "dustpan" icon. Subsequent, restart the gadget.
This could clear up the touchscreen drawback for Samsung Galaxy S23 house owners for now, at the very least till a full-on repair is rolled out.
More >> https://ift.tt/R3VBLbF Source: MAG NEWS
